Shipping Policy
Twin Cities Wrecker Sales, Inc. Shipping Policy
In-Stock, non-freight items, usually ship via FedEx Ground within 24 hours. However, daily order volume may affect shipping times. Factory-direct items ship promptly (usually within 7-10 business days) from our manufacturer’s stock, although some items may take longer, FOB point(s) as indicated.
If an item you order is temporarily out of stock, we will contact you with the next-earliest shipping date. At that point, you can choose to wait for the item or cancel it from your order.
All orders with expedited shipping methods need to be placed by 12:00 PM Central Time to guarantee next day delivery. Saturday is not considered a weekday for delivery. Anything ordered Friday would be delivered on the next business day. Severe weather, natural disasters, and other conditions beyond our control can occasionally delay or disrupt our FedEx services.
Products weighing in excess of 150 lbs. may be delivered by motor freight. Expedited shipping is not available with less-than-truckload (LTL) shipments, and freight companies do not guarantee delivery dates. Shipping charges will be quoted when you place your order. In some cases, shipping charges may need to be recalculated after your order is placed. We will contact you with the changes in freight charges before going forward with your order. Some shipments containing hazardous items are subject to additional shipping charges.
Unless otherwise requested by a customer, goods will be shipped via carriers of our choice with shipping and handling charges prepaid and added to the invoice. If you prefer to use a specific shipping method, please contact customer service at 651-488-4210. It is always recommended that customers check each incoming shipment carefully before acknowledging receipt from the carrier.
We service customers around the world. To service our international customers appropriately, we encourage you to contact us at 651-488-4210 to place your order. If ordering internationally or to a freight forwarder, we may request a money order for faster processing.
Contacting Us
If there are any questions regarding this policy, you may contact us using the information below:
tcwreckersales.com
1301 Jackson Street
St. Paul, MN 55117
United States
651-488-4210
Last Edited on 2024-04-03